Got the internet back. We are reconnected with the world. Still haven't gotten things back like they should be, but we are definitely on the right track. I have struggled I tell you. Tech support is about the most sporadic group of people you will ever find at the end of the same phone number. They ranged from completely inept to fairly ept. I could tell you the horror stories, but frankly I just don't want to think about it anymore.
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